Frequently Asked Questions...
How do I make a school booking?
We ask for a school email address, school contact details, approximate numbers of both children and adults, ages of children, a specific date and any educational extras required from our Safari Academy. Please note there is no cancellation fee for any bookings or amended numbers and payments can be invoiced after your visit.
Where can we eat lunch?
You can eat lunch on the hill by the coach park where there is seating for up to 250 students. A classroom is also available for lunch hire at a cost of £50 which includes a Creature Feature education provision. This is subject to availability.
Where are the toilets?
The toilets are situated in the car park by the seating area. There are also facilities next to the Reptile House and at the Safari Academy when booking an education session.
How do we travel around the Safari Drive-through?
The Safari Drive-through is open all day. You are welcome to drive around in your own vehicles at your own leisure. The Safari Academy can provide you with a Safari Ranger to enhance your educational visit if required. This educational session is our most popular choice for schools visiting us.
Can I have a risk assessment from you?
We do not provide risk assessments, however, guidelines are on the website and are sent out as a link with a confirmation booking. We also provide 2 preview tickets for school risk assessments to be carried out once a booking is confirmed. We have been awarded the Learning Outside the Classroom Quality Badge.
How can I pay?
If you wish to be invoiced after your trip please supply a Purchase Order 7 days prior to your visit. You can pay by school cheque, credit card or cash on the day.
How do I know if you are open when there is bad weather?
We can provide you with the most updated information we have if you contact us on the morning of your visit. We will make contact with you the day before your visit if we are informed that Park will be closed.
How do I find out about educational sessions from your Safari Academy?
Please have look on our website at the range of educational sessions we can deliver from EYFS through to University sessions. This is found in the ‘Schools & Groups’ tab.